FAQs

How does Fortress Fashions& Furnishings authenticate?

We have a team of in-house authentication experts who authenticate and review the condition of every item we sell. If an item doesn't meet our high standards and we can't guarantee its authenticity, we won't accept it.

Each item in our inventory undergoes a rigorous, multi-point inspection process. This begins with a thorough inspection done by hand. We conduct extensive research, and inspect the item's material and workmanship. We examine any tags, labels, logos, hologram stickers, date and/or serial codes and identify the time period of each piece.

What will I earn? (Commission Rates and Tiers)

Commission is earned based on the selling price of your item. 

ITEM COMMISSION RATES

Commission

Net Selling Price

80%

$300 or more

70%

$100-$259.99

60% (Up to 70% with Platinum Loyalty Status! See details below)

Items up to $99.99

LOYALTY COMMISSION PROGRAM

Earn loyalty status when you sell over $1,000 within a 12 month period.

Fortress Fashions& Furnishings Loyalty Program 

Item Selling Price

Platinum Status: 70%

On items that sell up to $249.99 when you consign $1,000 or more in a 12 month period.

 

 

 

 

When do I get paid?

We pay on the 15th of every month, or the following business day, for all items sold and shipped during the previous month. We pay via eCheck or Paypal or Fortress Fashions & Furnishings Store Credit (5% higher commission, up to 80%!).

What is the length consignment period?

Our consignment period ends at the end of the month one year from the date we receive your items.

Many pieces sell within the first 30 days of display

If you request your items back before the end of the consignment period, you will be subject to a $5 per item early removal fee plus shipping costs.

At the end of the consignment period ownership of items on consignment may be transferred to Fortress Fashions & Furnishings unless you have specified in your consigner account that you want them returned at shipping cost.

How are my items priced?

Our expert pricing team works to get you the best price possible for the pieces you consign based on current market conditions and consignment trends. We handle all markdowns and we'll let you know when a payment is on the way.

Will my items be reduced?

Fortress Fashions & Furnishings goal is to sell your items for as much as possible. We invest heavily in marketing to drive customers to our stores and online, while our stylists curate collections for individual clients. We will also use promotions to move items that may not sell as quickly to ensure you get your commissions in a timely fashion.

 

What about items that are not accepted?

Ownership of unaccepted items will be transferred to Fortress Fashions & Furnishings or shipped back to you at cost per your account preferences. 

What happens if my item doesn't sell by the end of the consignment period?

Ownership of unsold items will be transferred to Fortress Fashions & Furnishings or shipped back to you as designated by your account preferences. 

Can I earn more with Store Credit?

Yes--if you'd like to be paid for your consignment items via store credit, you’ll earn 5% higher commission, up to 80%.

Questions? Contact us at dannagentry@ymail.com

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